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Work For Hendrickson

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Sales - Marketing - Customer Service
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180000G2 Requisition #

Area of Accountability:

Support Marketing initiatives in key areas of marketing management, including the following; price analysis and overall price management including system updates and system upgrades.  Statistical analysis to highlight trends and compile summary reviews on accounts and products.  Market research, (OEM and Aftermarket) to assist in the development of marketing strategies, develop aftermarket promotions, coordinate training initiatives. Promote appropriate communications both internally and with the Field Sales organization

 

Major Responsibilities:

 

1.    Provide assistance in managing marketing programs, developing metrics, reporting trends and meeting customer requirements including but not limited to competitor share, Hendrickson market share, media and website analytics, sales history trends, market survey data and market-based analytics.

2.    Act as liaison to Sales team by providing assistance with presentations, trade show scheduling, on-site trainings, product information, Monthly sales data and other requests as needed

3.    Track and report Key metrics assign by Ops/Marketing Manager including but not limited to orders/sales trend, customer specific information, market share, segments analysis and customer engagement on social media and reports that assist in planning and forecasting

4.    Maintain customer and competitor market-based information databases and all other related content on Trailer Marketing SharePoint site

5.    Assist Program Managers on writing product announcements, product updates, including distribution. Coordinates and contributes content to the monthly Marketing Newsletter

6.    Release quarterly Price to Canadian customer and update contracts in ERP system   

7.    Oversee tracking and coordination of assigned projects in key functional areas as listed above to ensure marketing goals and deadline are met. Track progress and inform Ops/Marketing Manager of project status

8.    Help with trade shows, HDAW and all promos with detail analysis and recommendations to Ops/Marketing Manager

9.    Provide input/support on continuous improvement for department processes and function.

10.  Assist Operations Manager with marketing, pricing projects, LTA and AOP

11.  Month end report updates, Marketing summary, and detail Market share analysis...

12.  Other duties as assigned

Qualifications 

·         Bachelor’s Degree in business administration or related field.

·         Sales and/or Marketing experience in transportation industry or engineered products preferred.

·         Exceptional interpersonal and communication skills, (written and verbal).

·         Bilingual communication skills are an asset

·         Ability to interface with customers, suppliers and intercompany individuals at all levels.

·         A basic mechanical / technical aptitude is required to assist with customer training.

·         Computer literate – Word, Excel, PowerPoint, Access

·         Self-motivated, confident and assertive with good organizational and planning skills.

·         Energetic, results oriented individual, detail oriented with strong analytical skills


Physical Demand:                                                                                                            

·         5-15% Travel required

Behavioral Traits:                                                            

·         Strong Project management/Coordination skill required

·         Strong organizational skill and ability to manage multiple projects and shifting priorities

·         Proven professionalism and ability to work with all levels of the organization

·         Strong analytical and presentation skills

·         Creative, adaptable, open-minded and excellent team player

·         Ability go think “out of the box” and generate creative solutions

·         Excellent decision-making skills and ability to work independently.

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